The highest expectations of modern deluxe hospitality

Dusit Management Service

Technical Services (TS) & Design - The TS & Design team provide guidance and work closely with developers and their third party consultants in a timely manner to ensure new projects are well developed.

Training – Building from the lifelong endeavour of Dusit's founder to deliver all the charm, grace and sincerity known as “Thai Hospitality” to the world, the Training Team has developed unique programs to ensure the delivery of the brand promise to guests.

Operations – Experienced hoteliers provide guidance and work closely with developers throughout the planning, pre-opening and post-opening stages to uphold operating standards and ensure financial return.

Sales & Marketing – The ultimate aim of Dusit's Sales and Marketing team is to create and enhance the revenue culture through:

  1. Revenue Management:
    TheRevenue Management team closely monitors hotel performance and market share and continually develops distribution channels to ensure maximum revenue for each property.
  2. Sales:
    Dedicated Sales Team and Sales Network for key feeder markets including Japan Center, Russia Sales Team and Korea Sales Team 7 Regional Sales Office and 32 Sales Networks worldwide.
  3. Brand & Loyalty Marketing:
    Based in the Bangkok office, the Corporate Marketing team continually upholds and develops brand strategy, marketing materials, advertising and loyalty programs to expand Dusit’s exposure.
  4. New Media & Communication:
    The New Media & Communication team continually develops new media channels and provides guidance for hotels to expand media reach and exposure.

Food & Beverage (F&B):
Dusit's F&B team develops new, creative concepts and oversees all global F&B operations, a core part of Dusit's guest offering. Regular hotel product and service audits ensure quality standards, and the F&B team also develops policies and procedures, tracks performance and provides analysis as well as operational support as required.

With extensive expertise in Spa & Wellness, Dusit offers consulting for high-end spas operating under the Devarana Spa brand or a customised concept. Involved with a project from its inception, the Devarana Spa team provides assistance and ensures that the brand spirit and the quality assurance are carried out through the whole process to delivery of the finished product. Click here to view the Devarana Spa website.

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