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Dusit Thani Manila Receives Gold Award from Rakuten Travel - Japan’s Top Online Travel Site

Makati, Philippines – Dusit Thani Manila, Dusit International’s flagship property in Manila, receives a Gold Award from Rakuten Travel, the leading Japanese electronic commerce and Internet company based in Tokyo, Japan. This is the third award Dusit Thani Manila received from Rakuten Travel three years in a row.

The Annual Rakuten Travel Awards rewards properties that rate highest in customer reviews and sales volume. It also serves as an important guide for Japanese travelers booking through the Rakuten Travel website.

“It is an honor to be recognized for three consecutive years by Rakuten Travel. And since the awardees are determined based on its overall percentage of customer satisfaction surveys, this is indeed a strong indication of Dusit Thani Manila’s commitment to provide service excellence to all its guests at all times”, says Alex Willats, general manager of Dusit Thani Manila.

Shown on photo (L-R): Dusit Thani Manila's Director of Sales and Marketing, Ms. Norielle Roldan; Dusit Thani Manila's General Manager, Mr. Alex Willats receiving the Gold Award 2013 from Rakuten Travel's Mr. Masahiro Takahashi; and Dusit Thani Manila's Japanese Guest Services Manager, Ms. Ayaka Tamura.