Due to its advancements in quality assurance and sustainability standards, Dusit Princess Srinakarin Bangkok has earned ISO 9001:2015 certification for Quality Management Systems and ISO 14001:2015 certification for Environmental Management Systems, which guarantees the hotel meets international standards and is committed to quality in all aspects of its operations.
ISO 9001 and ISO 14001 are international standards that provide a set of standardized requirements for quality and environmental management systems, respectively. Companies gain certification by implementing policies, procedures and systems that follow and meet ISO standards, which are assessed by a third-party certification body.
As part of the hotel certification process, SGS (Thailand) Limited performed a series of audits and will continue ongoing assessments to monitor compliance. In line with Dusit’s vision to empower its people to exceed guest expectations, always, the hotel follows total quality management systems designed to ensure a high level of service, including high-quality food safety and environmental management.