Check in and check out policy
Check-in time is 15:00 and check-out time is 12:00.
Early check-in and late check-out are only confirmed upon hotel availability.
Cancellation policy
For Flexible Rate reservations, cancellations made within 24 hours of the scheduled arrival date, as well as no-shows without prior notice, will incur a charge equivalent to one night’s stay.
For Non-Refundable Rate reservations, the full stay will be charged in the event of cancellation or no-show.
Parking facilities
The hotel offers three levels of underground parking for guest convenience.
Service charge and tax
In accordance with the Egyptian laws and regulations, all published rates are subject to a 14% tax charge and a 12% service charge.
Airport shuttle service
The hotel offers a complimentary airport shuttle service upon request, and a chauffeured limousine service is also available for additional charge.
Children policy
Children under 6 years of age, sharing their parents’ room, are complimentary in terms of accommodations and receive meals as per their parents’ meal plan, with a maximum of two children per room.
For children aged 6 to 11 years old, sharing their parents’ room, accommodations are complimentary, and they receive a 50% discount on buffet meals, with a maximum of two children per room. One rollaway bed per room is available subject to hotel availability.