Check in and check out policy
Check-in time is 15:00 and check-out time is 12:00.
Early check-in and late check-out are only confirmed upon hotel availability.
Cancellation policy
For our Flexible Rate reservations, a one-night stay will be charged for cancellations made less than 24 hours prior to the scheduled arrival date or for no-show reservations without prior notice.
For our Non-refundable Rate reservations, the full stay will be charged for cancellations or no-shows.
Parking facilities
The hotel offers three levels of underground parking for guest convenience.
Service charge and tax
In accordance with the Egyptian laws and regulations, all published rates are subject to a 14% tax charge and a 12% service charge.
Airport shuttle service
The hotel offers a complimentary airport shuttle service upon request, and a chauffeured limousine service is also available for additional charge.
Children policy
Children under 6 years of age, sharing their parents’ room, are complimentary in terms of accommodations and receive meals as per their parents’ meal plan, with a maximum of two children per room.
For children aged 6 to 11 years old, sharing their parents’ room, accommodations are complimentary, and they receive a 50% discount on buffet meals, with a maximum of two children per room. One rollaway bed per room is available subject to hotel availability.