FAQs

What is Dusit Gold? How to enroll as a member?

Dusit Gold is a Dusit Guest recognition programme. It is free to join and no expiry date. Simply apply Click here to sign up for free.

What are the benefits of joining Dusit Gold?

As our valued Dusit Gold guest, you will be recognized from the moment you walk through our doors. You will receive your instant delight rewards upon check-in and exclusive benefits throughout your stays along with exclusive benefits from our Dusit Gold preferred partner offers.

How can I earn points?

Dusit Gold is not a point programme. You don’t need to accumulate enough points to earn a reward.

Simply accumulate nights or stays to receive exclusive benefits instantly.

How many tiers of Dusit Gold? What are they? And how does it work?

Dusit Gold offers three membership tiers- Premier, Executive and Elite. Members may earn tier upgrades by accumulating a fixed number of eligible stays or nights within 12 months after sign up or tier promotion from eligible stays at participating Dusit Hotels and Resorts worldwide.

Membership Tiers Qualifying Stays or Nights*
Premier upon sign-up
Executive 5 stays 10 nights
Elite 15 stays 30 nights

* Membership tiers are determined based on the number of stays/nights at eligible rates per year.

What does eligible stays mean?

Those stays you booked under eligible rates. Eligible rates are Dusit Best Available Rates, Corporate Rates, Package and Advance Purchase Rates excluding wholesale, Dusit employee and family rates, industry rates, contract rates, Dusit Gold free night and any other rate excluded by Dusit Hotels & Resorts or individual Participating Hotel at its sole discretion. (Such as Agoda.com, Expedia.com, Booking.com, etc.) Promotional rates and long stay rates with a maximum of up to 14 days are considered as Eligible rates.

Do I need a membership card to receive benefits?

Our Dusit Gold programme is designed to be simple, easy and hassle-free. You simply state your name or membership no. to receive the instant rewards and exclusive benefits. Alternatively, download our Dusit app today to access your Dusit Gold profile in just one touch. You can access your virtual membership card, a comprehensive account summary, and full details about the latest members-only offers by scanning this QR code.

Do I get an airline mileage too?

Yes. It is one of our member standard benefit. Simply inform your airline frequent flyers to our staff upon arrival. You can check out our airlines’ partners here https://www.dusit.com/partnerships/

How can I request for a missing stay?

Any error or missing stay transaction must be replied in writing to Dusit Gold Service Centre at gold@dusit.com or you can send your stay folio through Dusit App within 90 days of the transaction.

How can I redeem for a free night?

You will get one free night for every 20 qualified room nights with a minimum spend starting from USD 3,500 on room charges.

Can I pass the benefits for transfer my free nights to my family or friends?

Unfortunately not. The exclusive benefits and free nights are for Dusit Gold members only. We recommend your friends and family to sign up as Dusit Gold members to receive the benefits as well.