FAQs

What is Dusit Gold? How to enroll as a member?

Dusit Gold is a Dusit Guest recognition programme. It is free to join and no expiry date. Simply apply Click here to sign up for free.

What are the benefits of joining Dusit Gold?

As our valued Dusit Gold guest, you will be recognized from the moment you walk through our doors. You will receive your instant delight rewards upon check-in and exclusive benefits throughout your stays along with exclusive benefits from our Dusit Gold preferred partner offers.

How can I earn points?

Dusit Gold is not a points-based programme. You don’t need to accumulate a certain amount of points to earn a reward. Simply accumulate eligible nights and stays to receive exclusive benefits.

What are different Dusit Gold tiers? How do they work?

Dusit Gold offers three membership tiers – Premier, Executive and Elite. Members may earn tier upgrades by accumulating a certain number of eligible nights and stays at participating Dusit Hotels and Resorts worldwide within 12 months after sign up (or tier upgrade).

Membership Tiers Qualifying Stays or Nights*
Premier upon sign-up
Executive 5 stays 10 nights
Elite 15 stays 30 nights

* Membership tiers are determined based on the number of stays/nights at eligible rates per year.

What qualifies as an eligible stay?

Basically, any stay booked under eligible rates. Eligible rates include Dusit Best Available Rates, Corporate Rates, Package and Advance Purchase Rates, Promotional Rates, and Long-Stay Rates (up to 14 days maximum). Not included are wholesale rates, Dusit employee and family rates, industry rates, contract rates, Dusit Gold free nights, booking sites (such as Agoda.com, Expedia.com, Booking.com, etc.), and any other rate excluded by Dusit Hotels and Resorts or individual participating hotels at their sole discretion.

Do I need a membership card to enjoy Dusit Gold benefits?

Our Dusit Gold programme is designed to be simple, easy and hassle-free. Simply state your name or membership number upon arrival to receive instant rewards and exclusive benefits. You can access your Dusit Gold profile in just one touch via the official Dusit app (available on both Android and iOS), which includes your virtual membership card, a comprehensive account summary, and full details about the latest members-only offers.

Am I able to earn air mileage too?

During an eligible stay, Dusit Gold members who are members of Dusit’s airlines partner can choose to either accumulate air mileage or nights and stays under the Dusit Gold programme. Should you choose to receive air miles, other Dusit Gold membership benefits, such as dining and laundry discount, will still apply.

How can I request for a missing stay?

In the unlikely event there is an eligible stay missing from your account profile, please notify the Dusit Gold Service Centre at gold@dusit.com within 90 days of the transaction. You can also send your stay folio directly through the Dusit App.

How can I redeem for a free night?

You will get one free night for every 20 qualified room nights with a minimum spend of USD 3,500 on room charges.

Can I give my complimentary night to other people?

Dusit Gold’s exclusive benefits and complimentary nights are for members only. Make sure your friends and family all sign up so they can enjoy the many privileges too.